Thank you for supporting the Original NO BRA CLUB.
We are a small business based in Australia and we care deeply for each and every one of our beautiful customers and we hope that this shines through in our dealings with you.
Due to COVID all businesses are being charged Surcharges for postage & experiencing increase of all cost. We have done our best to absorb most of these to help our customers, however the postage fee is out of our control and something all customers pay for shipping of their own items, NO BRA CLUB have discounted the rates charged to us and are absorbing all current surcharges to give you the best possible price and service, we appreciate your understanding and continued support during this time.
We will endeavor to process all orders within 2 business days however please be aware that this can be affected by busy periods or when our small team is short-staffed. Sale periods will also affect these processing times, during these times it can be up to 5 days. We appreciate your patience and understanding as we continue to grow together.
If your order is urgent we recommend contacting our customer care team by emailing firstname.lastname@example.org. For fast and efficient service please quote your order number, and flag your email as High Importance (!) .
All domestic orders are shipped with Fast Way Couriers or Australia Post Express depending on your choice at checkout. Transit times vary depending on your location. You can use the Australia Post transit times calculator to receive an estimate of delivery times to your area. (Our postcode is 2483)
PLEASE READ BELOW FOR SHIPPING CHANGES.
International standard orders have changed from being shipped with DHL e commerce. During COVID-19 , the delay for using DHL e commerce was reaching 2+ months for all international. The price for using this service also doubled, due to this we are no longer using DHL. We could not sustain using such a slow service at an increase rate and for these reasons the below has been implemented.
ARAMEX COURIER is a DIRECT premium courier service with door to door tracking, will now deliver all INTL orders, arriving within 7-14 business days.
Your country may impose import taxes or duties on your shipment. These vary for every country and are payable by the customer. Your local Customs office or ARAMEX courier will contact you if duties or taxes are payable.
No Bra Club takes no responsibility for incorrect data entered at checkout. Please be double check your information before finalising your order. If you do need to make changes to your order, please email email@example.com without delay. For fast and efficient service please quote your order number, and flag your email as High Importance (!). In these cases our team will do our best to amend your order, however we cannot make any guarantees.
All orders will receive a shipping confirmation email with your tracking number.
Once a package is out of our hands the security of the package is liable to the the shipping company, in the event of a missing package we will contact the company responsible, all packages are insured and once we have been reimbursed we can ship your package again, we appreciate your understanding with the time this may take. In the event of a lost package we ask that you contact firstname.lastname@example.org for assistance
All shipping prices are in AUD.